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Microsoft Dynamics 365 Customer Service is a comprehensive solution designed to enhance customer interactions. This software assurance provides essential tools for managing customer queries and ensuring timely responses. Ideal for organizations seeking to improve their customer service capabilities, this licensing option includes a user CAL for government entities.
Acquired in Year 2 as part of the Open Value program, it builds on existing CRM Professional functionalities to deliver more value.
Microsoft EMT-00764 Dynamics 365 Customer Service Cal
