This service provides a 30-minute phone response time for support issues relating to the NetVanta 3120, 3130, and 3140 platforms. In the event of any hardware failure, ADTRAN offers next business day replacement of failed parts, ensuring minimal downtime and efficient recovery. Support is available Monday to Friday from 8 a.m. to 5 p.m. local time.
Adtran 1100AS599114N Netvanta 30-minute Support Replacement Service