ProCare 1 Year NBD On-site ProCare for the NetVanta 3305 and NetVanta 3448 with standard feature pack software and NetVanta 320X and 3430 with enhanced feature pack software providing: 1 hour response time into technical support access to software upgrades and patches and next business day hardware replacement with ProServices on-site representative available Monday through Friday 7 am until 7 pm CT