The Avaya Advanced Workforce Optimization (WFO) is a comprehensive solution designed to enhance operational efficiency in contact centers. This 1-year plan provides tools for performance management, workforce management, and analytics to improve customer interactions and employee productivity.
By leveraging advanced analytics and real-time data, organizations can optimize staffing, reduce operational costs, and ultimately enhance the customer experience.
Avaya 345181 Upg Advanced Workforce Optimization 1-year Plan